IT Service
Management
Well-established and expanding organizations need superior technology to compete effectively in the market. However, maintaining a large IT resource on premise to keep up with an increasingly complex IT environment is not an easy task for small businesses. They depend on a functional IT infrastructure that runs without interruptions and adjusts to their often tight budgets.
​
Managed IT services are aimed at handing over your IT operations to us as a third-party IT service provider, by which we take responsibility to ensure high efficiency and timely improvement of your IT environment and processes within it.
​
DMAJ Consultancy and Investments can help by serving as your single provider of solutions and talent for IT application transformation, engineering and operations.
​
Technology Assurance Plan
There is no end to the number of viruses waiting to compromise the integrity of your network. Spyware, malware, viruses and other methods of hacking contribute to detrimental downtime and dangerous data loss, so it is vital that your business be prepared against such threats. A Technology Assurance Plan ensures that all antivirus and security software is monitored, up to date, and maintains a small footprint so as to minimize workstation bottlenecks.
Our plans incorporate both Proactive and Reactive Maintenance solutions:
​
Proactive Maintenance
Proactive maintenance is a preventive maintenance strategy that works to correct the root causes of failure and avoid breakdowns caused by underlying equipment conditions. The purpose of proactive maintenance is to see machine failures as something that can be anticipated and eliminated before they develop. Creating a proactive maintenance program helps organizations find hidden inefficiencies.
​
The proactive maintenance approach makes it possible to perform maintenance only when necessary based on gathered maintenance data.
​
​
Reactive Maintenance
Reactive Maintenance is the technical activity carried out after a failure or disruption has occurred and its purpose is to restore an asset to a condition in which it can perform its intended function, either by repairing or replacing it.
​
​
Contact us for more information on our Technology Assurance Plans and let's start the conversation of customising a plan for you.
